Anyway, that is where i buy most of my stuff. Of course first offenders and serious customers have nothing to worry about. it seems lots of people are buying stuff, using it, perhaps for a trip, and then returning To get a free rental. The agent inspected it and said 'looks like you broke it'. Then he tried to argue that he got a defective item. We are not a rental store and this what you are doing" the guy put up a mild fight, as he seemed to know they were right. The man complained and the agent looked at his monitor and said, "in the past 3 year you returned everything you bought. no problems for me but they refused a return for the guy next to me. I was at the return counter returning, to exchange for something else, part of an order I made on the website a week earlier. I have not only heard this but witnessed it myself a few months ago. They are now cracking down on serial returners. So if the price dropped you are good but you must call them.Īlso, be aware about their return policy. The verbal and written response were the same! 30 day price guarantee but this does not apply to special sales. The guarantee is not on their site but I did email and call them last year about this. The policy is not stated anywhere on their site, but as someone stated, you have a 30 day return policy so I'm sure they'd rather refund the difference than the whole product. No questions or anything, he just refunded the difference right away. Called yesterday and told them the price on their site is now $799.
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